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Knowledge Base & FAQ
Getting started with Syntia AI is simple! First, create your account and verify your email. Then, explore our dashboard to familiarize yourself with the interface. You can start by creating your first project or exploring our pre-built AI models.
We offer a wide range of AI models including GPT-4, Claude, DALL-E, Stable Diffusion, and many more. You can browse all available models in the AI Models section of your dashboard.
To create your first project, navigate to the Projects section and click "New Project". Choose a template or start from scratch, give your project a name, and select the AI models you want to use.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers.
Billing is based on your usage and plan. We offer monthly and annual subscriptions with different tiers. You can view your current usage and billing details in the Billing section.
Our API has rate limits to ensure fair usage. If you're hitting rate limits, consider upgrading your plan or implementing exponential backoff in your requests.
You can change your password in the Account Settings section. Click on your profile dropdown and select "Account Settings", then navigate to the Security tab.
Contact Information
Email Support
support@syntia-ai.com
Phone Support
+1 (555) 123-4567
Response Time
Our team usually replies within 2-4 hours during business hours
My Support Requests
| Ticket ID | Subject | Status | Date | Actions |
|---|---|---|---|---|
| #12345 | API Integration Help | Open | Dec 15, 2024 | |
| #12344 | Billing Question | Closed | Dec 12, 2024 |